Pestana Grand Ocean Resort Hotel, Funchal (Madeira) ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

Pestana Grand Ocean Resort Hotel, a prestigious 5-star property in Funchal, Portugal, is renowned for its cliffside location overlooking the magnificent Atlantic Ocean and Cabo Girão. This resort incorporates large windows in its design to maximize sunlight and ocean views. Featuring the largest outdoor saltwater swimming pool on Madeira Island, the resort offers guests a serene and striking coastal atmosphere. Additionally, it boasts a unique spa experience, where ancient therapeutic treatments merge with contemporary relaxation techniques.

Location

Situated on Ponta da Cruz cliff, the resort is conveniently located just 10 minutes from the center of Funchal. It offers easy access to local attractions, including Formosa Beach and the picturesque Lido Promenade. The hotel is approximately 20 minutes from Cristiano Ronaldo Madeira International Airport, making it accessible for international travelers. Surrounded by beautiful gardens and proximity to the sea, the location enhances the overall guest experience.

Rooms

The resort provides a variety of accommodations, including Classic Rooms, Sea View Rooms, and Family Rooms, all designed to deliver comfort and tranquility. Each room features a private balcony offering stunning views of the ocean or gardens. Amenities include air conditioning, free Wi-Fi, a minibar, and a flat-screen TV. Noteworthy details such as soundproof walls and substantial natural light enhance the guest experience.

Eat & Drink

Pestana Grand offers a range of dining options across four restaurants and two bars. The Atrium Restaurant serves an international buffet, while the Trattoria de La Fontana specializes in Italian cuisine. Au Tagine offers authentic Moroccan dishes, and Cabo Girão features traditional Madeiran specialties. There's also a Pool Bar for light snacks and refreshments. The dining experience includes a daily meal offer, allowing guests to choose between lunch and dinner.

Leisure & Business

The resort provides a plethora of leisure activities, including outdoor sports, a wellness spa, and various entertainment options. Guests can enjoy an extensive saltwater swimming pool, a fitness center, and wellness treatments such as massages and spa therapies. The hotel also hosts live music performances and offers water aerobics and yoga classes five days a week, ensuring a vibrant social atmosphere.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Twin Room

Max:

2 persons

37 m²

Bed options:

2 Single beds

Bathtub

Balcony

room details

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Twin Room Sea View

Max:

2 persons

37 m²

Bed options:

2 Single beds

Sea view

Bathtub

Balcony

room details

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Family Room

Max:

2 persons

39 m²

Bed options:

2 Single beds

Bathtub

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Funchal (Madeira) 3.9 km

Airports

Cristiano Ronaldo Madeira International (FNC) 23.8 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Stunning Sea Views

“Our room was spacious and offered breathtaking sea views, making our stay feel extra special.” view full review

Breakfast Delight!

“The breakfast selection was fantastic, with everything from fresh pastries to cooked options that catered to all tastes.” view full review

Inviting Pool Area

“The outdoor pools were stunning and well-maintained, providing a perfect place to relax and unwind, even if a bit chilly!” view full review

Beautiful Surroundings

“The garden area was impeccably manicured, offering peaceful strolls and a lovely atmosphere throughout our stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

Map view

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

City landmarks

Praca Assicom

Anjo da Praca da Assicom

770 m

Garden

Jardim Panoramico

1.2 km

9000-250 Funchal

Cais do Carvao

850 m

Beach

Praia Formosa

1.4 km

Airport

CR7 Museum

3.1 km

Promenade do Lido

Passeio Publico Maritimo e Jardins do Lido

1.1 km

Church

Church of Sao Martinho

1.7 km

Funchal

Lido Bathing Complex

1.0 km

Rua Simplicio dos Passos Gouveia Estrada Monumental do Lido - Praia do Gorgulho

Pure Atlantic Massage

1.1 km

Mall

Promenade do Lido

1.0 km

Er101 875

Miradouro da Beira da Quinta

1.5 km

Rua do Doutor Pita

Quinta Magnolia Gardens

2.1 km

Pico de Barcelos

2.1 km

Mall

Monumental Experience

1.8 km

Castle

Forte Sao Jose

2.7 km

Museum

Manor Estate of the Crosses Museum

3.5 km

Church

Capela Nossa Senhora da Penha de Franca

2.6 km

Avenida do Infante

Imperatriz Sissi

3.0 km

Public Building

Quinta Vigia

3.0 km

Park

Santa Catarina Park

3.2 km

Vereda Pico da Torre

Miradouro do Pico da Torre

3.0 km

Avenida do Infante

Parque de Santa Catarina

3.0 km

Gallery

View Point Design Centre

2.9 km

Castle

Sao Joao do Pico Fortress

3.3 km

Church

Holy Trinity Church

3.4 km

Marina do Funchal

3.6 km

Nearby

Shopping Area

Forum Madeira Shopping Centre

400 m

Centro Comercial Centromar

Safari Madeira

350 m

Rua da Ponta da Cruz 66

Tunel das Pocas do Gomes

450 m

Rua Nova Vale da Ajuda 14

Jardim Publico da Ajuda

600 m

Restaurants

Real Canoa

150 m

Rua Ponta da Cruz Edificio Rodamar Nº18 Ak

Dona Nina

170 m

Rua Ponta da Cruz 16A

Magic Tea House

220 m

Rua Ponta da Cruz

Marisqueira O Barqueiro

370 m

Rua Ponta da Cruz

Trattoria de La Fontana

160 m

Rua Ponta da Cruz 23 Pestana Grand

Bubble Confeitaria & Cafe

430 m

Rua Ponta da Cruz CentroMar Shopping & Business Centre

Papa Manuel III

350 m

Ponta da Cruz adjacent to Yellow Bus stop #11 and Pestana Grand Hotel

Cantina El Mexicano

400 m

Rua Ponta da Cruz 22-24

Padaria do Bruno

340 m

Rua Ponta da Cruz Centro Comercial Centromar

Restaurante O Fidalgo

210 m

Rua Ponta da Cruz Store 8-A

Restaurante Pedras Do Lago

220 m

Rua Ponta da Cruz edif Rodamar loja 6A

Kada Madeira

400 m

Estrada Monumental 398 Edificio Jardins do Mar - Loja J

Reviews and Ratings

Feedback from previous guests about their experience. <br />

74%

liked the resort and would come back

Stunning views

Great location

Outdated rooms

Limited dining options

7.4/10

Very good

Rooms

7.9

Location

8.8

Service

8.7

Dining

6.0

4.5/5 based on 3167 reviews

#1 of 2 hotels in Sao Martinho based on Tripadvisor

Gareth

United Kingdom, December 2024

5.2/10

Rooms

Service

Location

Dining

Facilities

Seth

United States, November 2024

6.8/10

My stay at Pestana Grand was quite a mix. The location was exceptional, with easy access to fantastic restaurants and stunning views from my room. However, the dining options could use more variety and creativity, especially at dinner. While the indoor and outdoor pools were nice, the food overall didn’t live up to the hotel’s five-star claims. I had a lovely time, but I wouldn’t consider it a luxurious experience as described.

Rooms

6.0

The room offered breathtaking views but was in need of renovation, as the decor felt quite dated and the bathroom was cramped.

Service

7.0

Service was polite and accommodating, though I was disappointed by the lack of communication about facility closures upon arrival.

Location

9.0

The hotel's location is fantastic, close to various dining options and other attractions, making it easy to explore.

Dining

5.0

The dining experience was quite average; there wasn’t enough variation in the menu, especially for dinners, which was a letdown.

Facilities

6.0

Facilities were decent, with nice pool areas, but the indoor spa services were disappointing due to closures.

Stunning views

Outdated rooms

Lily

United Kingdom, October 2024

8.6/10

The Pestana Grand is a beautiful hotel with stunning ocean views and well-maintained grounds, making it a perfect getaway. The staff is exceptionally friendly and attentive, contributing to a magical experience. However, while the breakfast buffet is impressive, the evening dining options could use more variety to truly match a five-star reputation. The location is great for exploring Funchal, but the shuttle service can be inconsistent at times.

Rooms

8.0

The rooms are spacious with a fantastic sea view; however, being located near the entrance meant some noise during early mornings.

Service

9.0

Service was top-notch, with the staff being well-trained and focused on providing excellent customer support.

Location

9.0

The location is outstanding, with beautiful views and easy access to local attractions through the hotel shuttle.

Dining

7.0

Breakfast was delightful with a wide selection, but the evening meals lacked variety, which was a bit of a letdown.

Facilities

9.0

The facilities, particularly the pools and spa, are impressive and well-maintained, enhancing the overall experience.

Scott

United Kingdom, September 2024

8.0/10

I had a lovely stay at this hotel with beautiful sea views and comfortable accommodations. The gardens and pool area provided a fantastic atmosphere for relaxation, and I enjoyed the convenient walking paths to nearby towns. However, I found the evening dining options disappointing compared to the overall quality of the hotel. The breakfast buffet was excellent, but the restaurant could use some improvements.

Rooms

8.0

The room was spacious, with a very comfy bed and excellent shower. It was a bit dated but still comfortable.

Service

9.0

The staff was friendly and accommodating, making my stay enjoyable.

Location

9.0

The location is great for walking to Lido and Funchal, offering stunning views of the Atlantic.

Dining

5.0

While the breakfast options were impressive, the evening dining experience was lacking in quality and variety.

Facilities

9.0

The spa services were a highlight, with excellent amenities like a sauna and indoor pool.

Catherine

United Kingdom, September 2024

8.4/10

We had a wonderful time at the Pestana Grand Ocean Resort. The sea view from our room was breathtaking and the facilities were well-maintained. The breakfast selection was truly impressive, but the lack of heated pools was a bit of a letdown. Overall, it was a fantastic stay with great value for our money.

Rooms

9.0

Our room was spacious and well-appointed with stunning sea views. It came equipped with a kitchen which made our stay very comfortable.

Service

10.0

The service was excellent throughout our stay, with staff always ready to assist and friendly gestures that made us feel welcome.

Location

8.0

The hotel's location is lovely, offering peace and quiet while still being a convenient bus ride from Funchal's center.

Dining

8.0

Breakfast was delightful, with a wide variety of options that catered to everyone’s palate, although we found some of the evening dining options could be improved.

Facilities

7.0

The hotel features beautiful grounds and pools, but we wish the pools were heated for a more enjoyable experience.

Leonard

United States, September 2024

8.4/10

Our stay at Pestana Grand was fantastic, with breathtaking views and spacious accommodations that made us feel right at home. The breakfast spread was truly impressive, offering a delightful variety. While some of the dining options near the hotel were limited, we enjoyed exploring local restaurants. Overall, it was a great experience, albeit the room could use a slight update in certain areas.

Rooms

8.0

The room was spacious and had a beautiful view, but could use some updates.

Service

9.0

The service was attentive and friendly, making our stay enjoyable.

Location

9.0

The hotel is ideally positioned for a serene getaway, with the ocean just steps away and easy access to a charming promenade walk.

Dining

7.0

The breakfast selection was great, though more variety for dinner would have been appreciated.

Facilities

9.0

The facilities, including the pools and gardens, were well-maintained and inviting.

William

United States, August 2024

7.8/10

We had a lovely stay at this hotel with beautiful views and a wonderfully quiet atmosphere. The room was quite spacious, but the dining options left a bit to be desired in terms of variety. The pool area was nice, but the temperature was a bit on the cooler side. Overall, a charming location for relaxation and enjoying the local scene, though some updates are certainly needed.

Rooms

7.0

The room was spacious, clean, and included lovely ocean views, although the decor felt outdated.

Service

9.0

Service was attentive and prompt with any requests we had, making our stay pleasant.

Location

10.0

The hotel is ideally located for exploring with plenty of nearby restaurants and a convenient shuttle to Funchal.

Dining

6.0

Breakfast had a nice variety but could use more options, especially for those with dietary restrictions.

Facilities

7.0

The pool area is nice and spacious, though a bit chilly for my taste.

Luna

United Kingdom, August 2024

8.2/10

Overall, I had a lovely stay at the hotel with spacious and comfortable accommodations, beautiful gardens, and fantastic views. However, the dining options could use improvement, especially in variety and quality, and the evening entertainment left something to be desired. The staff was helpful and attentive, but some facilities felt a bit dated. Still, the charm of the place and the relaxing atmosphere made for a great holiday.

Rooms

8.0

The apartment was spacious with a nice living area and a large balcony. It was well-appointed, although some furnishings showed signs of age.

Service

10.0

The service was exceptional, especially from Marion in guest relations who was incredibly helpful with trip planning and other questions.

Location

9.0

The hotel is in a quiet area, perfect for relaxing, yet still close enough to Funchal with a free shuttle service available.

Dining

6.0

The breakfast buffet offered a good selection, but evening options were limited and quite repetitive, with some meals not catering well to vegetarian preferences.

Facilities

7.0

The hotel grounds were beautifully maintained with an impressive garden and pool area, but some amenities felt a bit outdated.

Helpful staff

Limited dining options

Virginia

United States, August 2024

6.6/10

The hotel offers impressive amenities like a large pool area and beautifully maintained gardens, creating a calm atmosphere for relaxation. However, the dining experience is where it falls short with some food quality issues during breakfast and dinner. The staff is friendly and attentive, making up for a few downfalls in overall experience. The location is conveniently close to local attractions, but entertainment options could be lacking for some guests.

Rooms

8.0

The room I stayed in was of good standard with a side sea view that was absolutely amazing. Despite some noise from refurbishing activities, I found it comfortable and spacious.

Service

7.0

Service throughout the hotel was generally friendly, with staff being helpful at the pool and bar. There were minor instances where help took longer than expected, but overall it was satisfactory.

Location

7.0

The hotel is set a bit away from the old town, which allows for a quieter stay, but this can also be a downside for those wanting nightlife or evening entertainment. However, it's close enough to popular attractions.

Dining

5.0

The breakfast offers a good selection, but some of the cooked food could be hotter, and there were recurring issues with underwhelming dinner options at the buffet.

Facilities

6.0

Facilities were good overall, especially the pool area which was a great spot for sunbathing. However, I noted that more attention could improve the dining quality.

Frank

United States, July 2024

7.6/10

We had a generally nice stay at this hotel, with lovely views and an enjoyable breakfast. The outdoor pool area is fantastic, but the pool temperature was quite chilly, which was disappointing. The staff were friendly, but the dining experience at the pool bar could use significant improvement.

Rooms

9.0

The room we had was spacious and comfortable, offering beautiful views of the ocean. It was well-furnished with a good shower.

Service

8.0

The service from the staff was attentive and accommodating, ensuring we had a pleasant stay.

Location

9.0

The location is lovely, with easy access to local dining and a scenic walkway to nearby areas. It’s only a shuttle ride away from Funchal.

Dining

5.0

While breakfast was enjoyable, the food from the pool bar was quite unsatisfactory, both in taste and temperature.