Pestana Grand Ocean Resort Hotel, Funchal (Madeira) - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

Pestana Grand Ocean Resort Hotel is a prestigious 5-star resort located on the stunning Ponta da Cruz cliff in Funchal, Madeira. With breathtaking views of the Atlantic Ocean and Cabo Girão, this resort features one of the island's largest saltwater swimming pools surrounded by magnificent gardens. The architecture encapsulates both modern elegance and cozy charm, offering a unique escape to travelers seeking relaxation and adventure.

Location

Pestana Grand is conveniently located about 20 km from Madeira International Airport and only minutes away from the vibrant center of Funchal. Its proximity to landmarks like Formosa beach and the picturesque Lido Promenade makes it an ideal choice for exploring the natural beauty of Madeira. Guests can also experience local culture and festivities, enhancing their stay.

Rooms

The resort offers a variety of accommodation options, including 165 rooms, 9 suites, and one master suite. Each room features large windows and balconies with breathtaking views of the ocean or gardens, and is equipped with amenities such as air conditioning, mini bars, and free Wi-Fi. Family rooms are available, capable of accommodating four guests, ensuring a comfortable stay for all visitors.

Eat & Drink

Dining at the resort includes four onsite restaurants, each specializing in different cuisines including Italian at Trattoria de La Fontana, Moroccan at Au Tagine, and local flavors at Cabo Girão. Guests can enjoy a daily meal as part of their package, with breakfast offerings featuring a buffet service and themed dinners. Each restaurant provides a unique dining experience, exploring varied culinary traditions.

Leisure & Business

The resort boasts a comprehensive array of leisure facilities, including an outdoor swimming pool, spa, sauna, and a Turkish bath. Guests can participate in various activities such as yoga, water aerobics, and enjoy entertainment options like live music and workshops throughout the week. The spa offers therapeutic treatments and massages for relaxation and wellness.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Twin Room

Max:

2 persons

37 m²

Bed options:

2 Single beds

Bathtub

Balcony

room details

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Twin Room

Max:

2 persons

37 m²

Bed options:

2 Single beds

Sea view

Bathtub

Balcony

room details

Check Prices

Family Room

Max:

2 persons

39 m²

Bed options:

2 Single beds

Bathtub

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Funchal (Madeira) 2.4 mi

Airports

Cristiano Ronaldo Madeira International (FNC) 14.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

Map view

Ponta Da Cruz, Piornais, Funchal (Madeira), Portugal, 9000-103

City landmarks

Praca Assicom

Anjo da Praca da Assicom

2600 ft

Garden

Jardim Panoramico

4000 ft

9000-250 Funchal

Cais do Carvao

2800 ft

Beach

Praia Formosa

4600 ft

Airport

CR7 Museum

1.9 mi

Promenade do Lido

Passeio Publico Maritimo e Jardins do Lido

3600 ft

Church

Church of Sao Martinho

1.0 mi

Funchal

Lido Bathing Complex

3300 ft

Rua Simplicio dos Passos Gouveia Estrada Monumental do Lido - Praia do Gorgulho

Pure Atlantic Massage

3600 ft

Mall

Promenade do Lido

3400 ft

Er101 875

Miradouro da Beira da Quinta

4800 ft

Rua do Doutor Pita

Quinta Magnolia Gardens

1.3 mi

Pico de Barcelos

1.3 mi

Mall

Monumental Experience

1.1 mi

Castle

Forte Sao Jose

1.7 mi

Museums

Manor Estate of the Crosses Museum

2.2 mi

Church

Capela Nossa Senhora da Penha de Franca

1.6 mi

Avenida do Infante

Imperatriz Sissi

1.8 mi

Public Building

Quinta Vigia

1.9 mi

Parks

Santa Catarina Park

2.0 mi

Vereda Pico da Torre

Miradouro do Pico da Torre

1.9 mi

Avenida do Infante

Parque de Santa Catarina

1.8 mi

Gallery

View Point Design Centre

1.8 mi

Castle

Sao Joao do Pico Fortress

2.0 mi

Church

Holy Trinity Church

2.1 mi

Marina do Funchal

2.2 mi

Nearby

Shopping Area

Forum Madeira Shopping Centre

1400 ft

Centro Comercial Centromar

Safari Madeira

1200 ft

Rua da Ponta da Cruz 66

Tunel das Pocas do Gomes

1500 ft

Rua Nova Vale da Ajuda 14

Jardim Publico da Ajuda

2000 ft

Restaurants

Real Canoa

500 ft

Rua Ponta da Cruz Edificio Rodamar Nº18 Ak

Dona Nina

600 ft

Rua Ponta da Cruz 16A

Magic Tea House

800 ft

Rua Ponta da Cruz

Marisqueira O Barqueiro

1300 ft

Rua Ponta da Cruz

Trattoria de La Fontana

600 ft

Rua Ponta da Cruz 23 Pestana Grand

Bubble Confeitaria & Cafe

1500 ft

Rua Ponta da Cruz CentroMar Shopping & Business Centre

Papa Manuel III

1200 ft

Ponta da Cruz adjacent to Yellow Bus stop #11 and Pestana Grand Hotel

Cantina El Mexicano

1400 ft

Rua Ponta da Cruz 22-24

Padaria do Bruno

1200 ft

Rua Ponta da Cruz Centro Comercial Centromar

Restaurante O Fidalgo

700 ft

Rua Ponta da Cruz Store 8-A

Restaurante Pedras Do Lago

800 ft

Rua Ponta da Cruz edif Rodamar loja 6A

Kada Madeira

1400 ft

Estrada Monumental 398 Edificio Jardins do Mar - Loja J

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Stunning views

Great location

Outdated rooms

Limited dining options

8.4/10

Great

Rooms

7.9

Location

8.8

Service

8.7

Dining

6.0

4.5/5 based on 3167 reviews

#1 of 2 hotels in Sao Martinho based on Tripadvisor

Gareth

United Kingdom, December 2024

5.2/10

Rooms

Service

Location

Dining

Facilities

Seth

United States of America, November 2024

6.8/10

My stay at Pestana Grand was quite a mix. The location was exceptional, with easy access to fantastic restaurants and stunning views from my room. However, the dining options could use more variety and creativity, especially at dinner. While the indoor and outdoor pools were nice, the food overall didn’t live up to the hotel’s five-star claims. I had a lovely time, but I wouldn’t consider it a luxurious experience as described.

Rooms

6.0

The room offered breathtaking views but was in need of renovation, as the decor felt quite dated and the bathroom was cramped.

Service

7.0

Service was polite and accommodating, though I was disappointed by the lack of communication about facility closures upon arrival.

Location

9.0

The hotel's location is fantastic, close to various dining options and other attractions, making it easy to explore.

Dining

5.0

The dining experience was quite average; there wasn’t enough variation in the menu, especially for dinners, which was a letdown.

Facilities

6.0

Facilities were decent, with nice pool areas, but the indoor spa services were disappointing due to closures.

Stunning views

Outdated rooms

Lily

United Kingdom, October 2024

8.6/10

The Pestana Grand is a beautiful hotel with stunning ocean views and well-maintained grounds, making it a perfect getaway. The staff is exceptionally friendly and attentive, contributing to a magical experience. However, while the breakfast buffet is impressive, the evening dining options could use more variety to truly match a five-star reputation. The location is great for exploring Funchal, but the shuttle service can be inconsistent at times.

Rooms

8.0

The rooms are spacious with a fantastic sea view; however, being located near the entrance meant some noise during early mornings.

Service

9.0

Service was top-notch, with the staff being well-trained and focused on providing excellent customer support.

Location

9.0

The location is outstanding, with beautiful views and easy access to local attractions through the hotel shuttle.

Dining

7.0

Breakfast was delightful with a wide selection, but the evening meals lacked variety, which was a bit of a letdown.

Facilities

9.0

The facilities, particularly the pools and spa, are impressive and well-maintained, enhancing the overall experience.

Scott

United Kingdom, September 2024

8.0/10

I had a lovely stay at this hotel with beautiful sea views and comfortable accommodations. The gardens and pool area provided a fantastic atmosphere for relaxation, and I enjoyed the convenient walking paths to nearby towns. However, I found the evening dining options disappointing compared to the overall quality of the hotel. The breakfast buffet was excellent, but the restaurant could use some improvements.

Rooms

8.0

The room was spacious, with a very comfy bed and excellent shower. It was a bit dated but still comfortable.

Service

9.0

The staff was friendly and accommodating, making my stay enjoyable.

Location

9.0

The location is great for walking to Lido and Funchal, offering stunning views of the Atlantic.

Dining

5.0

While the breakfast options were impressive, the evening dining experience was lacking in quality and variety.

Facilities

9.0

The spa services were a highlight, with excellent amenities like a sauna and indoor pool.

Catherine

United Kingdom, September 2024

8.4/10

We had a wonderful time at the Pestana Grand Ocean Resort. The sea view from our room was breathtaking and the facilities were well-maintained. The breakfast selection was truly impressive, but the lack of heated pools was a bit of a letdown. Overall, it was a fantastic stay with great value for our money.

Rooms

9.0

Our room was spacious and well-appointed with stunning sea views. It came equipped with a kitchen which made our stay very comfortable.

Service

10.0

The service was excellent throughout our stay, with staff always ready to assist and friendly gestures that made us feel welcome.

Location

8.0

The hotel's location is lovely, offering peace and quiet while still being a convenient bus ride from Funchal's center.

Dining

8.0

Breakfast was delightful, with a wide variety of options that catered to everyone’s palate, although we found some of the evening dining options could be improved.

Facilities

7.0

The hotel features beautiful grounds and pools, but we wish the pools were heated for a more enjoyable experience.

Leonard

United States of America, September 2024

8.4/10

Our stay at Pestana Grand was fantastic, with breathtaking views and spacious accommodations that made us feel right at home. The breakfast spread was truly impressive, offering a delightful variety. While some of the dining options near the hotel were limited, we enjoyed exploring local restaurants. Overall, it was a great experience, albeit the room could use a slight update in certain areas.

Rooms

8.0

The room was spacious and had a beautiful view, but could use some updates.

Service

9.0

The service was attentive and friendly, making our stay enjoyable.

Location

9.0

The hotel is ideally positioned for a serene getaway, with the ocean just steps away and easy access to a charming promenade walk.

Dining

7.0

The breakfast selection was great, though more variety for dinner would have been appreciated.

Facilities

9.0

The facilities, including the pools and gardens, were well-maintained and inviting.

William

United States of America, August 2024

7.8/10

We had a lovely stay at this hotel with beautiful views and a wonderfully quiet atmosphere. The room was quite spacious, but the dining options left a bit to be desired in terms of variety. The pool area was nice, but the temperature was a bit on the cooler side. Overall, a charming location for relaxation and enjoying the local scene, though some updates are certainly needed.

Rooms

7.0

The room was spacious, clean, and included lovely ocean views, although the decor felt outdated.

Service

9.0

Service was attentive and prompt with any requests we had, making our stay pleasant.

Location

10.0

The hotel is ideally located for exploring with plenty of nearby restaurants and a convenient shuttle to Funchal.

Dining

6.0

Breakfast had a nice variety but could use more options, especially for those with dietary restrictions.

Facilities

7.0

The pool area is nice and spacious, though a bit chilly for my taste.

Luna

United Kingdom, August 2024

8.2/10

Overall, I had a lovely stay at the hotel with spacious and comfortable accommodations, beautiful gardens, and fantastic views. However, the dining options could use improvement, especially in variety and quality, and the evening entertainment left something to be desired. The staff was helpful and attentive, but some facilities felt a bit dated. Still, the charm of the place and the relaxing atmosphere made for a great holiday.

Rooms

8.0

The apartment was spacious with a nice living area and a large balcony. It was well-appointed, although some furnishings showed signs of age.

Service

10.0

The service was exceptional, especially from Marion in guest relations who was incredibly helpful with trip planning and other questions.

Location

9.0

The hotel is in a quiet area, perfect for relaxing, yet still close enough to Funchal with a free shuttle service available.

Dining

6.0

The breakfast buffet offered a good selection, but evening options were limited and quite repetitive, with some meals not catering well to vegetarian preferences.

Facilities

7.0

The hotel grounds were beautifully maintained with an impressive garden and pool area, but some amenities felt a bit outdated.

Helpful staff

Limited dining options

Virginia

United States of America, August 2024

6.6/10

The hotel offers impressive amenities like a large pool area and beautifully maintained gardens, creating a calm atmosphere for relaxation. However, the dining experience is where it falls short with some food quality issues during breakfast and dinner. The staff is friendly and attentive, making up for a few downfalls in overall experience. The location is conveniently close to local attractions, but entertainment options could be lacking for some guests.

Rooms

8.0

The room I stayed in was of good standard with a side sea view that was absolutely amazing. Despite some noise from refurbishing activities, I found it comfortable and spacious.

Service

7.0

Service throughout the hotel was generally friendly, with staff being helpful at the pool and bar. There were minor instances where help took longer than expected, but overall it was satisfactory.

Location

7.0

The hotel is set a bit away from the old town, which allows for a quieter stay, but this can also be a downside for those wanting nightlife or evening entertainment. However, it's close enough to popular attractions.

Dining

5.0

The breakfast offers a good selection, but some of the cooked food could be hotter, and there were recurring issues with underwhelming dinner options at the buffet.

Facilities

6.0

Facilities were good overall, especially the pool area which was a great spot for sunbathing. However, I noted that more attention could improve the dining quality.

Frank

United States of America, July 2024

7.6/10

We had a generally nice stay at this hotel, with lovely views and an enjoyable breakfast. The outdoor pool area is fantastic, but the pool temperature was quite chilly, which was disappointing. The staff were friendly, but the dining experience at the pool bar could use significant improvement.

Rooms

9.0

The room we had was spacious and comfortable, offering beautiful views of the ocean. It was well-furnished with a good shower.

Service

8.0

The service from the staff was attentive and accommodating, ensuring we had a pleasant stay.

Location

9.0

The location is lovely, with easy access to local dining and a scenic walkway to nearby areas. It’s only a shuttle ride away from Funchal.

Dining

5.0

While breakfast was enjoyable, the food from the pool bar was quite unsatisfactory, both in taste and temperature.